ScanChef

Support

Effective date: July 2, 2026

For help with subscriptions, Restore Purchase, scanning, recipe generation, or privacy questions, contact ScanChef Support at scanchef.app@gmail.com.

Frequently asked questions

How do I restore a purchase?

Restore Purchase is available in the ScanChef app. Make sure you are signed in with the Apple ID used for the original purchase, then use the Restore Purchase option.

How do I manage or cancel Premium?

Subscriptions are managed by Apple. Open your Apple ID or App Store subscription settings to view, manage, or cancel your ScanChef subscription.

Are scan results and nutrition values exact?

No. AI ingredient results, recipes, calories, macros, and nutrition information are estimates and may be inaccurate. Always check ingredients, labels, and suitability yourself.

How do I ask a privacy question?

Email scanchef.app@gmail.com with your question or deletion request.